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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rachel Markonni

Rachel Markonni

November 16, 2024

5  out of  5
rating by Rachel Markonni
"Mike was a pleasure to work with. He listened and was able to address my every concern. He found us the perfect plan."
We responded:
"Rachel, great to hear! Glad Mike was able to help - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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Lisa Marie

November 13, 2024

5  out of  5
rating by Lisa Marie
"Jake from State Farm couldn't help me, but Anthony from State Farm sure did! That sweet angel saved me over $1000 a year on car insurance just now, after Progressive price gouged the ... out of me this past year and then had the nerve to up my rate $500 more a year! So needless to say, I didn't renew my policy with Progressive! Flo you suck! Anthony, you are a lifesaver! State Farm forever! 🥰❤️"
We responded:
"Lisa Marie, glad to hear Anthony was able to save you $. Sweet Angel tho - this isn't Anthony's mom, is it? Jk - thanks for the feedback! - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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Mike Burtch

September 12, 2024

5  out of  5
rating by Mike Burtch
"Excellent and very timely service. Very much appreciated"
We responded:
"Thanks Mike - appreciate the feedback and glad to help! John Avery State Farm, with offices in Ann Arbor and Chelsea"
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Nicholas Vosters

July 31, 2024

5  out of  5
rating by Nicholas Vosters
"As a 18 year old, it is difficult to find a good insurance company. Anthony has helped me out tremendously. With all the discounts I gained my monthly payment was amazing you can’t beat the price they will give you. I highly recommend them."
We responded:
"Nicholas, glad Anthony was able to help you! - John Avery State Farm, with offices in Chelsea and Ann Arbor"
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casey waters

July 22, 2024

5  out of  5
rating by casey waters
"Best experience setting up insurance ever! John was very helpful and I felt like he really cared about me as an individual and not just trying to throw insurance at me and push me to pay more. Will definitely recommend to anyone in need! Also 100% beat my last insurance provider by a ton! Definitely recommend bundling insurance!!!"
We responded:
"Casey, glad to help! - John Avery State Farm, with offices in Chelsea and Ann Arbor"
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Kenneth Fisher

July 18, 2024

5  out of  5
rating by Kenneth Fisher
"Christina was very prompt in responding to my requests and helping me get the right coverage when I was transferring my insurance in from out of state."
We responded:
"Kenneth, welcome to Michigan! Good to here Christina helped you get the right coverage in place - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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Stefanie Ghant

July 2, 2024

5  out of  5
rating by Stefanie Ghant
"Kristin and Lucy did absolutely amazing helping me get my policy started. They were both friendly and very quick to get everything ready for me."
We responded:
"Stefanie - glad to hear Lucy and Kristin were able to help you with your policy! - John Avery State Farm, with offices in Chelsea and Ann Arbor"
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happy Star

May 22, 2024

5  out of  5
rating by happy Star
"Thank you for your help earlier today with a quote. Andy was very kind and took his time with my renters policy."
We responded:
"Glad we were able to help with your renters insurance. - John Avery State Farm, with offices in Ann Arbor and Chelsea"
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Sonia Martínez

April 9, 2024

5  out of  5
rating by Sonia Martínez
"Christina was amazing. Took care of my concerns and made me feel taken care of"
We responded:
"Sonia, glad to hear Christina was able to help with your concerns and take of you! Thanks - John Avery State Farm, with offices in Ann Arbor and Chelsea"
Profile photo of ernie poortinga

ernie poortinga

March 26, 2024

5  out of  5
rating by ernie poortinga
"Recently called the office to help with Premium information that was required for my tax return. In less than an hour Chris Ye had all the information I needed. We've been with John Avery Insurance for over 20 years and they have always provided excellent customer service!"
We responded:
"Ernie, thank you for the feedback on Chris - glad he was able to get you the information you needed. Appreciate you. John Avery State Farm, with offices in Ann Arbor and Chelsea, serving the surrounding communities and the entire State of Michigan"
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Kathleen

February 23, 2024

5  out of  5
rating by Kathleen
"Lucy Lucy Lucy. Let me tell you about Lucy it was a pleasure to talk to her on the phone she knew exactly what to do and she did it. I hope that I get to talk to her again someday Kathleen"
We responded:
"Kathleen, thank you, thank you, thank you :) John Avery State Farm, with offices in Ann Arbor and Chelsea, serving Washtenaw County, the surrounding communities and the entire State of Michigan"
Profile photo of Jeffrey Maples

Jeffrey Maples

February 21, 2024

5  out of  5
rating by Jeffrey Maples
"Outstanding customer service with a personal , attentive touch. My agent, Anthony Thompson has been a great help, working with me to address all my needs and demonstrates an ongoing commitment to providing me with genuine care with my insurance needs.... "like a good neighbor", Anthony has been there!"
We responded:
"Jeffrey, thanks for the feedback on Anthony. Glad we we able to help with your insurance needs. I will be sure to let Anthony know! - John Avery State Farm, with offices in Ann Arbor and Chelsea, serving Washtenaw County, the surrounding communities and the entire State of Michigan"
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holly garrett

February 21, 2024

5  out of  5
rating by holly garrett
"The best state farm I have delt with. Always work as fast as they can with the best price they can give. Anthony is the main guy I do business with ...he's amazing!!!!"
We responded:
"Holly, thanks for the feedback - glad to hear Anthony was able to assist with your insurance. John Avery State Farm, with offices in Ann Arbor and Chelsea, servicing Washtenaw County, the surrounding communities and the entire State of Michigan "
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Jayden Priestley

January 31, 2024

5  out of  5
rating by Jayden Priestley
"Anna is the wonderful representative who helped me set my initial renters insurance policy and John helped me move my current renters insurance to my new address! These two individuals are absolutely amazing and extremely helpful! State Farm has by far the best insurance plans, great prices, as well as having the best customer service representatives! I find all three of these factors very important! Therefore, I appreciate these individuals for their awesome service, professionalism, knowledge and friendliness! I’ve compared many different insurance companies/policys and found that State Farm is by far my best option and it will be yours too!"
We responded:
"Jayden, Glad we were able to assist with your renters insurance. Thank you for the feedback. We appreciate you! - John Avery State Farm, with offices in Ann Arbor and Chelsea, serving the surrounding communities and the entire State of Michigan."
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Timothy Forbush

October 28, 2023

5  out of  5
rating by Timothy Forbush
"Very helpful, very friendly. Two thumbs up"
We responded:
"Tim, thanks for the 5 star review! I am so glad we were able to provide a great insurance experience. Thanks - John Avery State Farm, with offices in Chelsea and Ann Arbor, serving the surrounding communities and the entire State of Michigan."
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Paul Torek

September 23, 2023

5  out of  5
rating by Paul Torek
"Easy to add auto insurance when I already had home. Much better rate than previous insurer, not even counting the discount on home insurance for having both."
We responded:
"Paul, I am happy we were able to make it easy to add auto insurance. We appreciate your business. Thanks - John Avery State Farm, with offices in Chelsea and Ann Arbor, serving the surrounding communities and the entire State of Michigan."
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Milez Steele

June 6, 2023

5  out of  5
rating by Milez Steele
"The employees there,(at the store) especially the, lady in the front are extremely helpful kind and understanding and even if you are unfortunately in a rush they try to be as quick as possible along with getting great deals im so glad I went here 💯 and proudly recommend them 🙂"
We responded:
"Thank you for your kind words and your recommendation, Milez. We are so happy to have you as a customer! John Avery State Farm 🙂"
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Kevin Wesner

May 15, 2023

5  out of  5
rating by Kevin Wesner
"Chris Ye was friendly and professional. He made everything easy and fast. I will recommend your office and Chris to all friends and family."
We responded:
"Kevin, thank your for the feedback on Chris. I will be sure to let Chris know. We appreciate the opportunity to help you with your auto insurance, renters insurance, personal liability umbrella and personal articles policy. Thank you again!"
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Kimberly Smith

February 27, 2023

5  out of  5
rating by Kimberly Smith
"Very happy with the friendly, efficient service I got today?"
We responded:
"Kimberly, thank you for the feedback. I appreciate it. We are here to help! Been in Ann Arbor for almost 20 years now in addition to our new location in Chelsea. Thank you again!"
Profile photo of David Sanchez

David Sanchez

February 2, 2023

5  out of  5
rating by David Sanchez
"Great office and great employees. Was able to get everything I needed quickly. Lucy was great to work with. She knows her stuff when it comes to insurance. Happy to work with this office."
We responded:
"David, thank you for the feedback. I will let Lucy know. I appreciate your feedback. If there is anything we can help with, please let us know. Thanks again!"